08 Mar 2021 --- “Over-packaging” in e-commerce is UK consumers’ number one frustration, according to a survey from packaging tapes supplier Essentra Tapes. Fifty-three percent of consumers highlighted this issue, an increase from 49 percent reported in 2013. Meanwhile, ease of access remains a packaging essential. Nearly 60 percent of those surveyed in 2020 cited “difficult to open” as a top frustration, while 48 percent said they had to use knives or other tools to get into packs. This compares to 61 percent and 69 percent, respectively, in 2013.
