15 Mar 2022 --- The Refill Coalition has brought together leading UK retailers to pioneer scalable refill solutions, including an “industry-first” bulk home delivery model. We speak to Catherine Conway, founder and director of Unpackaged, the refill experts behind the coalition, to understand how a scalable, end-to-end solution can be achieved. The coalition members, including retailers M&S, Morrisons, Ocado and Waitrose & Partners and supply chain solutions company CHEP, have made “significant investments” in the scheme and plan to test the system live in stores and online later this year.
